Refund policy
Open purchase
As a customer, Rostfri.nu gives you 14 days of open purchase from the time of purchase if you should regret your purchase for any reason. In the case of an open purchase, you will receive your money back on the condition that the item is returned in its original packaging and is in the same condition as at the time of purchase. You must be able to present a valid proof of purchase, such as a receipt or copy of the receipt.
Open purchase does not apply to consumables.
Right of withdrawal for private individuals for 14 days in the case of e-commerce (distance shopping). In the case of distance shopping, you as a consumer have 14 days to cancel your purchase without stating any reason in accordance with current consumer legislation. To use the right of cancellation, you need to notify us that you have changed your mind within 14 days from the day you received the item. This can be done by sending us a completed return form.
No later than 14 days after you notify us that you have canceled your purchase, the product must be sent to us in its original packaging at your own expense. Don't forget to save the receipt/return shipping slip from the carrier.
If you have handled the product to a greater extent than is necessary to determine the product's properties and/or function, Rostfri.nu has the right to make a deduction from the product's original value in the event of a refund.
The right of withdrawal does not apply to consumables.
As a customer, Rostfri.nu gives you 14 days of open purchase from the time of purchase if you should regret your purchase for any reason. In the case of an open purchase, you will receive your money back on the condition that the item is returned in its original packaging and is in the same condition as at the time of purchase. You must be able to present a valid proof of purchase, such as a receipt or copy of the receipt.
Open purchase does not apply to consumables.
Right of withdrawal for private individuals for 14 days in the case of e-commerce (distance shopping). In the case of distance shopping, you as a consumer have 14 days to cancel your purchase without stating any reason in accordance with current consumer legislation. To use the right of cancellation, you need to notify us that you have changed your mind within 14 days from the day you received the item. This can be done by sending us a completed return form.
No later than 14 days after you notify us that you have canceled your purchase, the product must be sent to us in its original packaging at your own expense. Don't forget to save the receipt/return shipping slip from the carrier.
If you have handled the product to a greater extent than is necessary to determine the product's properties and/or function, Rostfri.nu has the right to make a deduction from the product's original value in the event of a refund.
The right of withdrawal does not apply to consumables.